Frequently Asked Questions

Here are a few questions that might be juggling through your mind.


What is an audiologist?

Audiologists are hearing health professionals who identify, evaluate, counsel and diagnose individuals with hearing loss, tinnitus and balance disorders. They provide management of such disorders, such as prescribing and fitting hearing devices. Training requires a minimum of a Master's Degree in Audiology.

Is there any funding towards the cost of hearing aids and FM systems?

  • The Assistive Devices Program (ADP) with the Ministry of Health and Long-Term Care
    (contact your audiologist to inquire about eligibility)
  • Private insurance company
  • Third-party agencies
  • Local charitable organizations

Is there a trial period with hearing aids?

Yes: 60 days.

Are hearing aids covered under warranty?

Yes; the client is responsible for the cost of repairs once this warranty period expires, unless covered by a third-party agency. Every hearing aid is covered by manufacturer warranty for a minimum of a two-year period.

How long do hearing aid batteries last?

  • Battery life is affected by several factors such as size of batteries, hearing aid style and daily usage of hearing aid. They usually last anywhere from 5-14 days for disposable ones
  • Some batteries are rechargeable and need to be replaced either once a year (Z-Power) or once every three to five years (Lithium-Ion).

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